The whole
book (520KB) is available for
downloading in PDF format
Contents
Chapter 1:
An integrated target-instrument approach for the financial services industry (available
for download and review in Acrobat PDF format, 90KB)
1. Introduction
2. The strategy
paradigm
3. The ultimate objectives of the financial services
industry
4. Intermediate targets (or indicators)
5. The alignment of instruments to intermediate targets
6. Conclusion
Chapter 2:
Instruments used
to enhance the robustness of banks
1. Introduction
2. Global trends aiming to
improve the robustness of banks
3. Efforts to improve the
robustness of the South African financial system
Chapter 3: Instruments used
by banks to enhance the confidence of and fairness to investors
1. Introduction
2. Conduct of business
regulation
3. Wholesale versus
retail business
4. Client compensation
schemes
5. Business instruments for
consumer protection
6. Efforts to improve the
confidence of and fairness to investors in South Africa
Chapter 4:
Instruments used
to enhance the efficiency and effectiveness of banks
1. Introduction
2. Global trends aiming to
improve the efficiency and effectiveness of banks
Chapter 5:
Defensive
and offensive strategies in banking
1. Introduction
2. The “secular pressure / strategic response” matrix
3. Secular pressures facing the banking industry
4. Secular pressures and the defensive counterstrategies
of banks
5. Secular pressures and the offensive
counterstrategies of banks